the product is out of stock due to material supply constraints we did not have reasonable opportunity to notify you of in advance. your transaction is declined by your bank, you fail to pay in accordance with the terms of your selected payment method, or we reasonably suspect that the order has been placed fraudulently or unexpected limits on our resources which we could not reasonably plan for your delivery address is outside our stated delivery areas (see section 7 below) we have identified an obvious and unmistakable error in the price or description of the product We may be unable to fulfil your order because: If this is the case, we will, as soon as reasonably possible and no later than the planned delivery date, either contact you for instructions or reject your order and notify you of such cancellation. Personal information that you provide may be checked against a credit reference or fraud prevention agency, which may keep a record of that information.ĭespite our best efforts, on rare occasion, we may be unable to fulfil your order for a product (whether or not payment was made), because of something we discover after we send you an order confirmation email. If and to the extent possible under applicable law, we may use personal information provided by you in order to conduct appropriate payment and anti-fraud checks. The contract of sale between you and HP will only be formed when we send you the order confirmation. HP will send you an order confirmation or rejection notice as soon as reasonably possible. Your order will be processed by HP as soon as it has been validated by HP. In case of any irregularities or inconsistencies in your order or failure to pass our payment and anti-fraud checks, HP can reject your order. HP reserves the right to review your order. Once placed, your order cannot be changed, except as described in these Terms. Please note HP gift cards, promotions and vouchers are not valid payment methods on the HP eBay Store, unless otherwise stated. HP reserves the right to change information, products and / or prices published on the HP eBay Store at any time, but changes will not affect any order in respect of which we have already sent you an order confirmation. We are under no obligation to provide any product to you at the incorrect (lower) price if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing. Please notify HP promptly should you believe your order has a pricing error. Prior to submitting your order you will have the opportunity to review product prices and any applicable value added taxes and delivery charges. Where applicable, HP’s prices include taxes, duties, levies or similar charges, such as any applicable value added taxes (“VAT”), copyright and / or environmental levies no value added taxes refund system for overseas residents is currently available from HP.
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Standard delivery on all orders is free of charge. Prices, delivery charges and payment terms shall be as specified on the HP eBay Store at the time you place your order. Your use of the eBay website is governed by the separately posted eBay User Agreement, eBay Privacy Policy and eBay Cookie Policy. If you do not accept these Terms, then please do not use the HP eBay Store or order any products from the HP eBay Store. Therefore, before placing an order, you should carefully read the terms and conditions set out below. Registered Number: 09408979 Registered in EnglandĮmail: HP Terms & Conditions for Consumers (the "Terms") govern any order placed with HP via the HP eBay Store. Identity of the trader (who we are) and contact information If it’s regarding damaged or missing items, where possible please let us know within 7 days of delivery.ġ. In the unlikely event there’s been a problem with you order, we want to fix it fast.
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We may reduce any refund due to you to reflect any reduction in the value of the product caused by the way you have handled it or require you to pay the relevant sum to us. Products must be returned in their original condition. The best news is we’ll arrange a free collection right from your home. Please see our Terms and Conditions for further details. You may handle the goods to establish their nature, characteristics and functioning, like you would if you were in a shop, but you may only return used products that are defective (e.g. You have 30 days to return unwanted and unused products for a refund or exchange. We understand that from time to time you may change your mind and need to return a product, so we’ve got you covered with a free and easy returns service. Terms and conditions of the sale Returns Section